The all-in-one Guest screening and booking protection solution for vacation rentals
SUPERHOG combines advanced ID and biometric verification with comprehensive damage protection, providing a SaaS solution that protects your homeowner's properties at every stage of a vacation rental booking.

Trusted by Property Managers using

Designed to protect Property Managers
Our verification process and automatic booking protection can easily be implemented into your pre- or post-booking journey

Know your Guests
SUPERHOG uses artificial intelligence and machine learning to create a seamless ID verification process that reduces transaction friction and deters fraud.
We establish the genuine identity of your Guests through a combination of biometric checks and government-issued document verification automatically in real-time.
Protect your properties
SUPERHOG's booking protection is unmatched in the vacation rental industry, providing every verified booking automatically with:
- Our Host Guarantee which provides protection in relation to Guest damages up to $5,000,000.
- Our Chargeback Protection which provides protection against fraudulent chargebacks for the reservation amount up to $10,000.
- Our Virtual Damage Deposit which covers smaller incidents of damage up to $500.

How SUPERHOG works
Our verification process has been designed to be as quick and frictionless as possible

Invite
SUPERHOG will contact your Guests before a booking starts through our automated messaging service, providing them with their unique verification link.
Verify
Guests are asked to upload a copy of their government-issued ID and provide a selfie. Our system then reads the images provided and establishes if they match.
Protect
Once SUPERHOG's checks have been completed and the Guest is verified, our Host Guarantee, Chargeback Protection, and Virtual Damage Deposit are automatically activated.
Wherever your Guests are, we've got you covered
SUPERHOG's ID verification and booking protection is available globally.
No matter where you operate, we'll be there to help protect you and your homeowners.

What other Property Managers say about us
“Prior to using SUPERHOG, I was having to vet each booking situation myself. Now, I am sure at least that the identity of the guest booking matches the actual guest. I have not had to use the Guaranteed Damage Protection yet, but knowing that it is there offers peace of mind to us and the property managers we represent.”
Frequently asked questions
Unlike major OTA’s who don’t share verifications or reviews with other platforms, SUPERHOG is able to provide a centralised database where Hosts will be notified of bad Guests, reducing the risk of damage being caused.
SUPERHOG is therefore able to work with any platform you use.
Yes. SUPERHOG operates globally, with a few restrictions.
Please view our Host Guarantee or our Guest Guarantee to see where SUPERHOG is not available.
After filling out the demo form below, one of our expert sales team members will reach out with a link to book a demo call. They will then walk you through and explain the entire product and answer any questions you may have.
Our onboarding team will then help you out with your account set up and then you’re good to go!
We verify the lead Guest only, but if they have 3 or fewer reviews, we will need to identify other Guests within their party.
Yes.
SUPERHOG is not an insurance provider and having valid Home/Property and Liability insurance is a requirement of our guarantees.
No. SUPERHOG itself is not an insurance provider so you should continue to purchase appropriate Home/Property and Liability insurance for the relevant property.
SUPERHOG‘s Host Guarantee only relates to damage caused by Guests during a booking/stay.
If your property is subject to damage caused outside of a booking and not directly by a Guest, then SUPERHOG can not help you and you should make a claim on your home/property insurance policy.
Choose the best solution for you and your business
Simple pricing structure built for Property Managers based on portfolio size and booking volume

SUPERHOG Front Desk
Our Guest screening solution without our damage protection.
Contact sales below
Included:
- Guest detail capture
- Email validation
- ID verification
- Biometric verification
- Database check

SUPERHOG 360
The benefits of Front Desk with our virtual damage deposit.
Contact sales below
Included:
- Guest detail capture
- Email validation
- ID verification
- Biometric verification
- Database check
- $500 Virtual deposit
- $10,000 Chargeback protection

SUPERHOG Pro
Front Desk and 360 combined with our damage protection.
Contact sales below
Included:
- Guest detail capture
- Email validation
- ID verification
- Biometric verification
- Database check
- $500 Virtual deposit
- $10,000 Chargeback protection
- $5,000,000 Host Guarantee
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Start verifying your Guests and protecting your bookings
Trusted by Property Managers around the world
