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The all-in-one Guest screening and booking protection solution for vacation rentals

SUPERHOG combines advanced ID and biometric verification with comprehensive damage protection, providing a SaaS solution that protects your homeowner's properties at every stage of a vacation rental booking.

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Trusted by Property Managers using

Vacation rental OTA Platforms

Designed to protect Property Managers

Our verification process and automatic booking protection can easily be implemented into your pre- or post-booking journey

superhog verification

Know your Guests

SUPERHOG uses artificial intelligence and machine learning to create a seamless ID verification process that reduces transaction friction and deters fraud.

We establish the genuine identity of your Guests through a combination of biometric checks and government-issued document verification automatically in real-time.

Protect your properties

SUPERHOG's booking protection is unmatched in the vacation rental industry, providing every verified booking automatically with:

  • Our Host Guarantee which provides protection in relation to Guest damages up to $5,000,000.
     
  • Our Chargeback Protection which provides protection against fraudulent chargebacks for the reservation amount up to $10,000.

  • Our Virtual Damage Deposit which covers smaller incidents of damage up to $500.
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How SUPERHOG works

Our verification process has been designed to be as quick and frictionless as possible

Know your guests

Invite

SUPERHOG will contact your Guests before a booking starts through our automated messaging service, providing them with their unique verification link.

Verify

Guests are asked to upload a copy of their government-issued ID and provide a selfie. Our system then reads the images provided and establishes if they match. 

Protect

Once SUPERHOG's checks have been completed and the Guest is verified, our Host Guarantee, Chargeback Protection, and Virtual Damage Deposit are automatically activated.

Wherever your Guests are, we've got you covered

SUPERHOG's ID verification and booking protection is available globally.

No matter where you operate, we'll be there to help protect you and your homeowners.

SUPERHOG is available globally

What other Property Managers say about us

Frequently asked questions

Which booking channels does SUPERHOG work with?

Unlike major OTA’s who don’t share verifications or reviews with other platforms, SUPERHOG is able to provide a centralised database where Hosts will be notified of bad Guests, reducing the risk of damage being caused.

SUPERHOG is therefore able to work with any platform you use.

Is SUPERHOG available in my country?

Yes. SUPERHOG operates globally, with a few restrictions.

Please view our Host Guarantee or our Guest Guarantee to see where SUPERHOG is not available.

Who will help me get started?

After filling out the demo form below, one of our expert sales team members will reach out with a link to book a demo call. They will then walk you through and explain the entire product and answer any questions you may have.

Our onboarding team will then help you out with your account set up and then you’re good to go!

Does every Guest attached to a booking get verified?

We verify the lead Guest only, but if they have 3 or fewer reviews, we will need to identify other Guests within their party.

Do I still need home insurance if I use SUPERHOG?

Yes. 

SUPERHOG is not an insurance provider and having valid Home/Property and Liability insurance is a requirement of our guarantees.

Does SUPERHOG become my underlying home insurer?

No. SUPERHOG itself is not an insurance provider so you should continue to purchase appropriate Home/Property and Liability insurance for the relevant property.

SUPERHOG‘s Host Guarantee only relates to damage caused by Guests during a booking/stay.

If your property is subject to damage caused outside of a booking and not directly by a Guest, then SUPERHOG can not help you and you should make a claim on your home/property insurance policy.

Choose the best solution for you and your business

Simple pricing structure built for Property Managers based on portfolio size and booking volume

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SUPERHOG Front Desk

Our Guest screening solution without our damage protection.

Contact sales below

Included:

  • Guest detail capture
  • Email validation
  • ID verification
  • Biometric verification
  • Database check
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SUPERHOG 360

The benefits of Front Desk with our virtual damage deposit.

Contact sales below

Included:

  • Guest detail capture
  • Email validation
  • ID verification
  • Biometric verification
  • Database check
  • $500 Virtual deposit
  • $10,000 Chargeback protection
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SUPERHOG Pro

Front Desk and 360 combined with our damage protection.

Contact sales below

Included:

  • Guest detail capture
  • Email validation
  • ID verification
  • Biometric verification
  • Database check
  • $500 Virtual deposit
  • $10,000 Chargeback protection
  • $5,000,000 Host Guarantee
SUPERHOG Bookings dashboard on mobile

Start verifying your Guests and protecting your bookings

Trusted by Property Managers around the world

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